Know your legal rights
Your Car. Your Right to Choose Your Repairer
Whilst our car repair work is approved by the vast majority of insurers, there are some that may insist your vehicle be taken to one of their ‘approved’ repairers.
If you contact your insurance company, they may try to get the repairs done at the lowest possible price without caring as much about the quality of the repair as you do. All Insurers have an obligation governed by the FCA to ‘Treat customers fairly’, meaning that you do not need to use your insurance companies favoured establishment and you do not need two estimates.
Also, your insurers 'recommended repairer' may not have official manufacturer approval status or hold a BS10125 approval for vehicle body repair like we do here at Veetec Motor Group. REMEMBER; It’s YOUR CAR.YOUR CHOICE!
call veetec first
Accident Assistance
If you are ever unfortunate enough to be involved in a road traffic accident, regardless of if it was your fault or not, give Veetec Motor Group a call FIRST and take advantage of our complimentary car accident assistance service.
Just one phone call and we will recover your vehicle if undrivable, provide you with a replacement vehicle if you were not at fault, so you are kept mobile, and have our expert body accident repair technicians return your vehicle back to its original standard at one of our state-of-the-art bodyshops across London, Hampshire & Kent.
Car accidents can be very stressful. We provide a complete hassle-free experience and take all the stress and worry out of your hands. We will communicate directly with your insurance and third parties and keep you updated throughout the whole process.
